Share. Own a personal bank account from which a Direct Debit can be taken. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. Use our Flooring Finder to create a perfect match. If you have photos of the room you could show us, those would also help us to give you an accurate quote. If you will not be present at the time of the delivery, please ensure the person accepting the goods on your behalf is aware of this requirement. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service an introduction fee per m2 is chargeable. Free standard delivery on orders over 75. Tapi order change/cancellation. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Here at Tapi, there are lots of ways to place an order for your new flooring. We retain responsibility for the products and service Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. Treat your feet to Luxury Vinyl Tiles. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. 90 minutes. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Oh no! Our pledge is valid for 14 days after your order is confirmed. Goods will not be left in an area which is unattended and will be returned to the 3rd party couriers premises until a new delivery date has been confirmed. Goodluck but it doesnt sound like a full refund will be provided. We know that changing your flooring can seem like a hassle not any more! Listed on 2023-01-10. Join B&Q Club. Cookies policy . Authorised and Regulated by the Financial Conduct Authority. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. This may be branded and may contain the manufacturers own product name which may be different to your order confirmation. Authorised and Regulated by the Financial Conduct Authority. If you have alternative delivery requirements, please contact us prior to dispatch of your order. 90 day returns policy. Book an online consultation with one of our team from the comfort of your sofa. A price promise is offered on fully fitted carpet only and is not valid on any Direct to Home, laminate, luxury vinyl tile, vinyl, or engineered wood products. Grab time with our flooring experts and all our samples to help you choose. Sector Accounting - Public practice. Get the best price and save money now. When our 3rd party carrier contacts you to arrange delivery, please make them aware if there are any special requirements to support the carrier completing the prescribed method above. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. There's a lot of choice when it comes to carpet underlay, and the experts at Tapi can help you decide which underlay is best! The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. For areas under 12 sqm, a perimeter stick on two adjacent sides will suffice. We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the sample and are fit for the purpose for which they are sold. Input your details into the refund policy generator below and . If a subsequent order is placed, we cannot promise this will be supplied from the same batch as that previously supplied. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. To find out more about The Furniture & Home Improvement Ombudsman and how you might be able to use their dispute resolution service visit fhio.orgor telephone 0333 241 3209. Approx. The best option for a pet-friendly carpet is one with a short pile. 45 minutes. I placed an order via Order Direct, who will get in touch when my flooring is ready? We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. Use it at check out! If you ordered via the order direct line or during a home visit, there will be a Tapi store telephone number and email address in your order confirmation email. Book a convenient appointment online. Support and train the team to succeed and deliver the Tapi difference. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. Please note that any revisions to your order may incur further costs. Click on a basket to view added products or progress you order. Unit 1b Mayflower Retail Park, Gardiners Link , Basildon , SS14 3HZ Directions. We look forward to your new flooring being fitted and hope to see you again soon! Experience level Manager. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . We can provide a quote and order your flooring without a home visit if you have your own measurements available. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Approx. Approx. Tel 01268 988490. Grab time with our flooring experts and all our samples to help you choose. Tapi Carpets Visit Site Carpetright Nhs Discount 15% OFF Deal Avail Up To 15% OFF Vouchers Code Buy with Tapi Carpets and get up to 15% off discount deal with latest technologies. Fitting costs are excluded from this offer as they're undertaken by a third party. *Restrictions apply. Balvinder had a very welcoming manner and was extremely strong on customer service. Location Orpington, Kent, United Kingdom, United Kingdom. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. Have the floor you adore with up to 4 years interest free credit, 0% APR and no deposit! You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. Date of experience: 10 January 2023. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. 18,000 per annum OTE 25,000-30,000. Smart ways to shop with Tapi. We will need to be made aware, at the time of purchase, if any items require more than one person to be moved safely. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi We advise customers as follows in respect to any overages for both Laminate and Luxury Vinyl Tile which are purchased in boxed quantities: Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. It's quick and easy and you'll have a decision in minutes! This method of amending product names is a standard industry practice. Tapi carpets. Please keep your receipt for proof of purchase. For further information please consult our floor care guide. Don't worry, we promise there's someone there! This can be found in our Tapi Care Guide. Salary Competitive. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. Exact arrival and completion times cannot be guaranteed due to the nature of the work. Fitters may need to remove doors to facilitate fitting and where necessary, leave them ready for you or your appointed carpenter to carry out the trimming and rehanging at a later date. Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. This could help save you money and also reduce waste to help us lower our carbon footprint. Return policy details; The seller won't accept returns for this item. Approx. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. Its practical, durable and stylish. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. The customer utilises the assistance of the fitting partner for the movement of furniture at their own risk and the fitting partner is not liable for any accidental damage which may occur during the movement of your furniture. Your new flooring is valid for 14 days after your order confirmation subject... S quick and easy and you & # x27 ; carpet / Textile & x27! Please contact us prior to dispatch of your room and our flooring visualiser will. Remember anyone can post on the product the manufacturers own product name which may be different your! To succeed and deliver the Tapi difference your payments across either 12,,! To dispatch of your sofa copying and/or printing of pages of the you. 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